frequently asked questions

We are a direct manufacturer with in-house design, R&D, and production. All products are developed, tested, and produced in our own facility for full quality control.

Yes. We offer OEM/ODM services, including custom sizes, structures, prints, colors, and packaging. Our engineering team supports full technical development from concept to mass production.

We use premium-grade Oxford fabrics and PVC, reinforced stitching, and industrial-standard coatings. All materials are sourced from reliable partners and tested for durability, safety, and outdoor performance.

Our automated production lines and skilled team support large-volume manufacturing with stable lead times. Capacity scales based on seasonal demand and project requirements.

Sample lead time: 5–15 working days
Mass production: 20–35 working days, depending on order size and customization level.

Yes. Every unit undergoes strict QC checks, including material inspection, pressure testing, stitching checks, and final performance testing before shipment.

Absolutely. We provide functional samples for testing and evaluation. Sample cost can be refunded after bulk order confirmation.

Yes. Our in-house designers can help with 3D mockups, structural optimization, artwork layout, and packaging design to ensure your product meets market expectations.

Depending on product category, we can provide CE, ETL, FCC, CPSIA, and other required market-standard certifications. We can also support additional testing if needed.

We provide a 12-month warranty for most inflatable products and a longer warranty for selected components. We also offer repair guidance, spare parts, and after-sales support.

Yes. We provide product compliance files, barcode labeling, packaging customization, batch inspection photos, and shipment support for e-commerce fulfillment.

Yes. Our flexible production system allows priority scheduling for urgent orders and scalable manufacturing for large projects or seasonal peaks.

We work with trusted logistics partners and offer:

  • Air freight

  • Sea freight (LCL/FCL)

  • Express services

  • Door-to-door solutions for clients who need simplified logistics

Every design goes through material testing, load testing, wind resistance simulation, and repeated inflation cycles to ensure long-term performance in real-world conditions.

Simply send us your requirements—size, usage scenario, quantity, and any design references. Our team will provide a quotation + solution proposal within 24–48 hours.